Giving Feedback that Delivers Results
Total Credits: 1.2 including 1.2 Personnel/Human Resources - Non-technical
- Average Rating:
- 14
- Categories:
- Human Resources | ACPEN Industry Institute
- Faculty:
- Jill Schiefelbein
- Course Levels:
- All Levels
- Duration:
- 1.2 Hours
- License:
- Product Setting: Expires 30 day(s) after program date.
Description
Many people, when they hear about feedbcak in organizations and the workplace, think immediately of performance reviews. But feedback should not be isolated to these formal structures. This workshop is about the more informal methods of feedback that managers and coworkers can use to have more productive conversations that drive behavioral change. Through understanding the importance of dialogue, strategic questions to drive conversation, and mistakes to avoid, you'll be able to have more productive feedback conversations in your workplace (and maybe even at home, too).
Basic Course Information
Learning Objectives- Understand the importance of dialogue and techniques to ask questions to extend the conversation
- Learn common mistakes for why feedback doesn't stick and how to avoid them
- Practice a three-step framework for owning your message to confidently lead feedback conversations
Major Subjects
- Communicaiton
- Performance Reviews
- Feedback
- Management
- Leadership
Course Materials
| Important CPE Credit Instructions_READ BEFORE WEBCAST UPDATED (442.7 KB) | Available after Purchase | ||
| Giving Feedback that Delivers Results Handout (6.4 MB) | Available after Purchase | ||
Faculty
Jill Schiefelbein Related Seminars and Products
Jill Schiefelbein is an award-winning entrepreneur, author, and communication strategist. She taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator®, helps organizations navigate the physical and digital communication spaces to attract customers, increase sales, and lead more impactful teams. Her latest book, Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business hit stores March 2017. Jill is currently pursuing her doctorate degree at the University of South Florida's Muma College of Business, where she's studying the impact of artificially intelligent video avatars in the customer experience lifecycle in business-to-business sales--an exciting new field of study at the intersections of synthetic media, communication, and relational commerce.
Dates
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Thu, Dec 26, 2024 - 05:00pm to 06:16pm CST
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Fri, Jan 03, 2025 - 12:00pm to 01:16pm CST
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Sat, Jan 18, 2025 - 02:00pm to 03:16pm CST
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Tue, Feb 11, 2025 - 08:00am to 09:16am CST
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Mon, Feb 24, 2025 - 10:00am to 11:16am CST
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Mon, Mar 03, 2025 - 12:00pm to 01:16pm CST
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Wed, Mar 19, 2025 - 02:00pm to 03:16pm CDT
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Fri, Apr 11, 2025 - 08:00am to 09:16am CDT
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Tue, Apr 22, 2025 - 10:00am to 11:16am CDT
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Mon, May 05, 2025 - 12:00pm to 01:16pm CDT
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Wed, May 21, 2025 - 02:00pm to 03:16pm CDT
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Sat, May 31, 2025 - 09:00am to 10:16am CDT
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Mon, Jun 02, 2025 - 08:00am to 09:16am CDT
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Wed, Jun 11, 2025 - 10:00am to 11:16am CDT
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Thu, Jun 12, 2025 - 06:00pm to 07:16pm CDT
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Wed, Jun 18, 2025 - 12:00pm to 01:16pm CDT
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Additional Info
Basic Course Information
Prerequisites NoneAdvanced Preparation None
Designed For Business Professionals
Original Recording Date 05/2022
Yellow Book No
Course Developer
Jill Schiefelbein
Date Added to Catalog 05/26/2022
Additional Information
Complaint Resolution PolicyPlease contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Official Registry Statement
Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
Instructional Delivery Method
Group Internet Based
Course Registration Requirements
Online Registration
Refund/Cancellation Policy
Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
Promo Video
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